How to Choose a Restoration Contractor After Water, Mold, Fire, or Sewage Damage

Choosing a restoration contractor is different from choosing a contractor for a planned remodel. Restoration work often involves emergency conditions, moisture measurement, contamination control, documentation, and decisions that can affect later repairs.

Questions to ask before hiring

• What restoration training and certifications does your team hold?

• How will the affected area be documented before, during, and after the work?

• How will moisture be measured, mapped, and monitored during drying?

• When appropriate, what containment, HEPA filtration, cleaning, or contamination-control procedures will be used?

• How will the scope of work and estimate be explained before work begins?

• Will you receive photos, reports, drying records, invoices, and completion documentation?

• Who will be your primary point of contact when questions arise?

Look beyond the lowest number

A restoration estimate should be understandable and tied to the actual conditions of the loss. Extremely low scopes may omit necessary documentation, moisture monitoring, cleaning, equipment, or affected materials, while an unnecessarily broad scope may add work that is not supported by the conditions.

To discuss a restoration project with Phoenix, schedule an inspection or call 859-585-3750.