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Whether you're dealing with the aftermath of a fire, sudden water intrusion, or hidden mold growth, Phoenix Remediation & Restoration is here to help. We provide specialized cleanup and encapsulation services for homes and crawlspaces throughout Central Kentucky, ensuring your property is safe, dry, and healthy.
Restoring Your Peace of Mind: Fire, Water, and Mold Experts
OUR SERVICES
Rapid extraction and air drying services for residential and commercial units.
Soot cleanup and structural rebuilding for properties impacted by fire loss.
Moisture barrier sealing and encapsulation to protect your home's foundation.
Professional basement waterproofing solutions that stop water intrusion, control moisture, and protect your home from mold and structural damage.
Emergency Property Damage? Get Help Fast.
A burst pipe, flooded basement, sewage backup, storm damage, or fire can quickly cause additional damage throughout your property.
Phoenix Remediation & Restoration provides emergency property damage restoration and mitigation services throughout Mount Sterling and surrounding Central and Eastern Kentucky communities.
Our team helps property owners dealing with unexpected water damage, flooding, fire and smoke damage, sewage contamination, moisture problems, and mold concerns after a property loss.
Whether you just discovered standing water or noticed damage after a storm or plumbing leak, the first step is identifying the affected areas and starting the proper mitigation process.
Property damage can spread beyond the area you can see. Contact Phoenix Remediation & Restoration when you need professional property damage help.
Water from a burst pipe, roof leak, overflowing appliance, water heater failure, or flooded room can travel beneath flooring, behind drywall, into insulation, and through structural building materials.
The visible water may only be part of the problem.
Professional moisture inspection and structural drying can help locate hidden moisture before additional property damage develops.
Common signs of hidden water damage include musty odors, stained drywall, warped flooring, peeling paint, elevated humidity, wet insulation, and unexplained mold growth.
Phoenix Remediation & Restoration uses professional moisture inspection and water damage mitigation methods to help identify affected materials and develop the proper restoration plan.
Water Damage Isn't Always Where You Can See It
Water Leak
→
Hidden Moisture
→
Mold & Growth
→
Property Damage
Had a leak, flood, or plumbing failure? Don't assume the property is dry just because the standing water is gone.
What Should You Do After Water, Fire, or Property Damage?
Start with these four steps.
Discovering property damage can be overwhelming. You may not know who to call, whether the damage is covered by insurance, or what needs to happen first.
1. Protect Yourself
Avoid unsafe electrical conditions, contaminated water, active fire hazards, or visibly unstable building materials.
2. Stop the Source When Safe
If you can safely do so, stop the source of the water or move away from the affected area. Do not enter areas that may present electrical, sewage, or structural hazards.
3. Contact a Restoration Professional
A professional restoration company can inspect the affected areas, identify moisture concerns, and determine what restoration work may be needed.
4. Document the Damage
Photos, moisture documentation, affected material records, and a detailed scope of work can be important when dealing with property damage.
Our Water Damage Mitigation Process
When water damage happens, fast action matters. At Phoenix Remediation & Restoration, our mitigation process is designed to quickly identify affected areas, reduce further damage, and begin drying your home or business the right way.
Our team starts with a detailed inspection of the property, including visible damage, moisture readings, and thermal imaging to help locate hidden moisture behind walls, under flooring, around ceilings, and in other areas that may not be obvious at first glance. Thermal images allow us to better understand the extent of the damage and document the conditions we find during the inspection.
Once the affected areas are identified, we begin the mitigation process by extracting standing water when needed, removing damaged or non-salvageable materials, setting up professional drying equipment, and monitoring moisture levels throughout the drying process. This may include air movers, dehumidifiers, containment, and documentation to support the job from start to finish.
From the first inspection to the final drying check, our goal is simple: protect your property, prevent secondary damage, and help you get back to what matters most.
Our process may include:
- Emergency water damage inspection
- Thermal imaging documentation
- Moisture readings and affected-area mapping
- Water extraction when needed
- Removal of wet or damaged materials
- Structural drying with professional equipment
- Daily or routine moisture monitoring
- Photos, reports, and documentation
- Final review once drying goals are reached
Call Phoenix Remediation & Restoration today for water damage mitigation in Mount Sterling, Central Kentucky, and surrounding areas.
Our Team
Connie Slone, owner of Phoenix Remediation & Restoration, brings a caring, service-focused background to the company through her experience as a Registered Nurse in restorative care. While she works in Winchester, Kentucky, Connie calls Mount Sterling home, giving Phoenix a strong local connection to the community we serve.
Her years of helping people through challenging and stressful moments shape the way Phoenix serves every customer: with patience, compassion, honesty, and respect. That same caregiving mindset carries into our restoration work, helping ensure every property owner is treated like a person first — not just another job.
Chloe Slone, our Business Office Manager, ensures our operations remain organized and client-centric. Drawing from her history as a Direct Support Specialist, Chloe prioritizes clear communication and compassionate support when homeowners need it most.
Check in with her at Chloe@phoenixrestorationremediation.com for office queries.
Jason Hunter, our Operations Manager, leads with technical restoration skill, industry-leading knowledge, and a deep expertise in water mitigation, mold containment, and fire cleanup. Jason manages the full field cycle from initial inspection to final walkthrough.
You can contact him directly at info@phoenixrestorationremediation.com for project updates. Together, Phoenix Remediation & Restoration is a local Kentucky leader dedicated to helping neighbors recover from water, fire, and mold damage with transparency and professional excellence. We proudly serve Mount Sterling, Richmond, Winchester, Lexington, Morehead, and all Central Kentucky communities with honest advice and reliable restoration results. For all inquiries, reach us at info@phoenixrestorationremediation.com.
IICRC Certified
InterNACHI Certified
Locally Owned
24/7 Support
